Shipping & Delivery
Shipping & Delivery
We want every customer to shop with peace of mind. Therefore, we provide fast, transparent, and reliable shipping services worldwide. Below is a summary of common logistics questions you may have.
📍 1. Shipping Coverage
We ship to most countries and regions globally.
You can select your delivery address from the "Country/Region" dropdown menu on the product or checkout page. The system will automatically indicate if shipping is available to your location.
🕒 2. Delivery Time = Order Processing Time + Shipping Time
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Our total delivery time consists of two parts:
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Order Processing Time: Item packaging & dispatch from the warehouse.
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Shipping Time: Courier delivery to your doorstep.
📦 3. Order Processing Time
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Processing generally takes 1–5 business days.
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If an item is temporarily out of stock, we will contact you promptly via email or SMS to arrange an exchange or refund.
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If your order contains multiple items and some are out of stock, we will ship the available items first.
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Once your order is shipped, you will receive a notification email containing a tracking link.
🌍 4. International Shipping Timeline (Estimated Delivery)
We partner with multiple reliable international logistics providers to ensure your package arrives on time:
| Country/Region | Estimated Delivery (Business Days) | Carriers Used |
|---|---|---|
| USA | 7 - 10 days | USPS, DHL, YWE, GOFO, UniUni, etc. |
| Canada | 8 - 12 days | Canada Post, YunExpress, etc. |
| Australia | 6 - 8 days | Australia Post, etc. |
| United Kingdom | 6 - 8 days | Royal Mail, Yodel, etc. |
| Germany | 7 - 10 days | DHL, Hermes, etc. |
| France | 7 - 10 days | Colissimo, La Poste, etc. |
| Mexico | 8 - 12 days | Estafeta, Correos de México, etc. |
📌 Note: The above are estimates; please refer to the actual tracking information for precise delivery status.
💰 5. Shipping Fees
Shipping fees are automatically calculated based on order total and product weight:
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Order Total under $259: Shipping Fee $19.95
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Order Total $259 or more: Enjoy FREE Standard Shipping
🎯 Pro Tip: Maximize savings by shopping for $259 or more in a single order to enjoy free shipping!
📦 Heavy/Bulky Items Note:
Specific shipping fees apply to large or overweight items like plate carriers and certain boots. These fees will be clearly marked on the respective product pages.
⚠️ 6. Important Notes & Reminders
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Delays may occasionally occur due to holidays, severe weather, or customs inspections. We appreciate your understanding.
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Please ensure your shipping address and contact information are accurate to avoid delivery delays or returns.
Thank you for your support. We wish you a smooth and pleasant shopping experience